IT Support For Financial Services Firms

Dependable IT for Dallas-Fort Worth RIAs, wealth managers, and investment firms that protects client data, custodian connections, and the regulatory clock.

Technology That Respects Client Trust And The Regulatory Clock

Most Dallas-Fort Worth RIAs, wealth managers, and investment firms do not staff a dedicated IT department, so the operations director, chief compliance officer, or a senior advisor with a knack for technology ends up absorbing the work between quarterly reporting, trade reconciliation, and whatever the SEC or FINRA is asking for this month. We bring the secure tooling, documented workflows, and local technicians your firm needs without expanding payroll. Custodian connections stay live, client PII stays out of an adversary's inbox, and your advisors stop losing review meetings to a frozen portfolio platform or a Teams call that will not share a screen.

What We Deliver For Your Firm

  • Keep client data encrypted at every layer so fiduciary trust stays intact.

  • Get a Fort Worth technician on the line within sixty seconds, not a call center.

  • Align IT controls with SEC Reg S-P, Reg S-ID, and FINRA expectations.

  • Hand off tickets so operations staff stay focused on reporting, not routers.

  • Harden the firm against wire fraud, business email compromise, and client impersonation.

  • Configure Microsoft 365 so advisors collaborate without leaking client records.

  • Replace a patchwork of one-off vendors with one accountable partner.

“Corptek has taken care of our IT needs for many years. They are knowledgeable, professional and courteous. The techs are always patient with our level of or lack of techie knowledge and have solved many computer issues from the very simple to the most complicated. We have never been disappointed.”

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MONICA CAPUANO

Texas

Corptek has taken care of our IT needs for over 12yrs. They are always easy to work with and professional. They have solved many computer issues from the very simple to the most complicated. We have never been disappointed.

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Patty Reid

Texas

“Jason and his team have been great to work with! We utilized their services for an email migration from one platform/account to a new one, and it could not have gone smoother. Jason was always available and accessible to answer all questions throughout the process. I still reach out to him from time to time for ongoing support, and he continues to be a huge help. 5/5 stars for sure!”

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Patrick Beachner

Texas

How We Support Financial Services Firms

Financial firms need IT that understands fiduciary duty, market hours, and the cost of a lost client record. Our approach holds four lines: dependable uptime when markets are open, hands-on human response, client data protected end to end, and workflows matched to the way advisors and operations actually run a firm.

Market-Hours Uptime

Trades clear, performance refreshes, and quarterly reporting lands on deadline only when the stack underneath keeps running. We hold the that systems advisors depend on steady through the hours that matter to clients.

Direct Advisor Response

You can trust that a technician will pick up your call inside sixty seconds, every time, and already knows your portfolio platform, your custodian, and which advisor absolutely needs a working screen share during a client review.

Fiduciary-Grade Data Protection

Client PII is not a nice-to-have. Every layer (critical components such as email, custodian access, endpoints, mobile, backups) ships locked down by default, so a single miss never turns a routine data request into an SEC reportable incident.

Shaped By How You Advise

Our configurations match how advisors actually operate, not how generic templates assume. Household-level access, custodian-aware permissions, and mobile remote that works at a client's kitchen table all match the rhythm of a real financial firm.

Microsoft
Webroot
SentinelOne
Veeam

Is IT Putting Your Bottom Line At Risk?

A single spoofed email, a reused advisor password, or a wire instruction forwarded without a callback is all it takes. Inside a financial firm those small lapses compound into fraudulent wires, SEC disclosures, client churn, and the kind of conversations with a custodian nobody wants to start a Monday with. Most firms rely on someone internal to catch it (an operations director who knows the systems, a compliance officer stretched thin, or a principal who glances at security settings between meetings) and none of them have time to run a modern security program between trade blotters. We step into that gap with a team, a toolset, and accountability, so the firm stops hoping wires and client data are safe and starts knowing.

You Need IT Built Precisely For Your Financial Firm

We meet the firm where it actually is today, a solo advisor with a junior and an admin or a thirty-seat RIA with satellite offices, and shape the service to how your households and portfolios really flow. No enterprise overhead pretending you are a wirehouse, no break-fix chaos masquerading as a managed service. When you bring on a lift-out team, open a second office, or move to a new portfolio management platform, the same group handles the transition without rewriting the contract or parachuting in a consultant. The book grows, the IT grows with it, and advisors keep their attention on clients instead of computers.

Cybersecurity Services

Wire-Fraud-Grade Protection For Every Client Record You Touch

Financial firms are one of the most-targeted industries on the internet, and for good reason. A successful impersonation email inside your firm ends with a wire gone, a client irate, and a regulator asking why. Our cybersecurity service stacks email authentication, advanced phishing defense, endpoint detection and response, multi-factor everywhere, dark-web monitoring for client credentials, and quarterly simulated attacks on advisors and staff, all aligned with SEC Reg S-P expectations and FINRA's published cyber guidance.

  • Email authentication and advanced phishing filters tuned for advisor impersonation.

  • Endpoint detection and response on every workstation, laptop, and server.

  • Quarterly phishing simulations and advisor training tied to real industry attacks.

Managed IT Services

A Full IT Department Without Adding A Payroll Line

Most financial firms juggle a break-fix vendor, an operations director who inherited the passwords, and whichever advisor happens to understand networking, and the cracks show the first time end-of-quarter reporting runs long. We replace that patchwork with a single managed service covering tickets, monitoring, patching, backups, custodian-tool administration, and Microsoft 365 management, billed per user per month, so the firm finally has one IT number that does not surprise the principal at the annual review.

  • Flat per-user pricing that keeps the firm's IT line steady as advisors are added.

  • One accountable team covering tickets, patches, backups, and onboarding.

  • Proactive maintenance so quarter-end reporting runs on the night it is supposed to.

Incident Response Planning

A Written Plan The SEC And Your Clients Can Both Believe

When a wire goes wrong or a laptop vanishes, the first hour decides whether the firm contains the event or explains it. We build a financial-firm-specific incident response plan covering ransomware, advisor account compromise, fraudulent wires, lost devices, and custodian connection failures, then tabletop-test it with your principals and operations team. When Reg S-P's new incident notification timelines apply, the firm already has the playbook, the contacts, and the decision rights locked in.

  • Playbooks covering ransomware, wire fraud, lost devices, and custodian outages.

  • Tabletop exercises so principals and ops lead know their role before the call comes.

  • Notification templates aligned with SEC Reg S-P amended timelines and client duty.

Why Financial Firms Stay With Us

Dallas-Fort Worth has no shortage of IT companies chasing financial-firms like yours and the business you represent. We have been at this for two decades because we quietly deliver the work that matters when quarter-end reporting is running late, a custodian portal stops syncing, or an advisor's laptop dies thirty minutes before a client review.

  • Fluent In Advisor Tech Stacks

Our technicians know their way around the platforms financial firms actually run on, such as portfolio management systems, CRMs, custodian portals, planning software, and the way they have to talk to each other. No one learns your firm on the clock during a client crisis.

  • Principal-Level Response

When a principal is mid-review and the portfolio screen freezes, the reply is not a ticket number. A real technician picks up, owns the problem, and stays with it until the advisor is back in front of the client and the meeting keeps moving.

  • Wire-Fraud Hardened By Default

Email authentication, callback rules, device trust, conditional access, and dark-web credential monitoring come standard, not as extras added later. The controls that stop a spoofed email from becoming a fraudulent wire run by default instead of waiting on someone to turn them on.

  • Transparent Firm-Wide Pricing

Your IT line on the firm's P&L stays flat and easy to defend. Managed service sits on a simple per-user, per-location figure, and the typical surprises (after-hours outages, emergency hardware swaps, custodian-migration weekends) stay inside the same monthly number.

FAQs About Our IT Support For Financial Firms

How do you align our it controls with SEC and finra expectations?

The service is built around SEC Reg S-P, Reg S-ID, and the FINRA cybersecurity guidance, not bolted onto a generic SMB template. We document administrative, technical, and physical safeguards, maintain a written information security program, keep an asset and vendor inventory, and hand the firm an exam-ready binder when the SEC or a state securities board asks. Your compliance officer stops assembling evidence from scratch every cycle.

What happens if a spoofed email triggers a fraudulent wire attempt?

The goal is that the wire never leaves. Email authentication catches domain spoofing, advanced phishing filters catch lookalike senders, and written callback procedures stop the transfer when the instructions are wrong. If the firm still discovers a fraudulent attempt, our incident response plan moves immediately — isolate the affected mailbox, preserve evidence for the custodian and insurer, notify the advisor and client, and document every step on the Reg S-P clock.

Can you support custodians like Schwab, Fidelity, and pershing reliably?

Yes. We keep custodian access working day to day, manage the certificates, two-factor tokens, and whitelisted IPs the platforms expect, and handle the weekend transition when the firm moves or adds a custodian. When the sync breaks at end-of-quarter, our team works the issue with the custodian in real time instead of handing the firm a vendor support number.

How do you keep our firm running during a ransomware or outage event?

Encrypted off-site backups refresh continuously and are tested monthly, so the firm can restore portfolio data, email, and critical shares without paying a ransom. Our remote access stack uses multiple paths so advisors stay productive if the office network is isolated, and the written incident response plan moves the firm through notification, forensics, and return-to-service while keeping regulators, custodians, and clients informed on the right timeline.